Hope is a poor evacuation plan. There is a quiet confidence that settles over every engineering team after enough successful deployments. Systems remain stable for months. Monitoring dashboards glow green. Customers continue using the software without incident, and the last major outage slowly fades into memory. Over time, it becomes easy to mistake reliability for a permanent characteristic of the software instead of recognizing it as the product of thousands of careful engineering decisions. That confidence is understandable, but it is also one of the greatest risks a software organization can face. Software rarely fails because developers expect it to fail. More often, it fails because teams gradually stop imagining…